We have an agreed Practice Quality Policy which ensures that you, the patient, are at the centre of everything we do at Ashley Dental. Take a look.
We fully adhere to the guidelines issued by the British Dental Association (BDA) and the General Dental Council (GDC).
We work hard on having well organised systems to give you an efficient service. These systems ensure that we consistently meet high standards of dental care. We participate in Clinical Governance, Clinical Audit and Peer Review.
We conform with strict BDA guidelines and Health and Safety requirements on Patient Safety, Infection Control, Healthcare and Waste Management. In addition, we maintain and regularly review our policies on subjects as diverse as Patient Confidentiality, Data Protection and Security, Disability, Equal Opportunities and others.
Our Patient Information File (kept in the Waiting Room) lists all our policies. You can request a copy of any of the policies we hold.
“Wonderful staff and professional service” Mr D
Thank you so much for all your care and attention to my family and I. It really is most appreciated- Mrs W
Thank you to you and your colleague for your kindness and patience with Imogen and her ‘stubborn tooth’ extraction ... you both couldn’t have been kinder or more patient, with us all- Imogen’s Mum
... the relief of having the pain managed by such a great team made it so much easier- Mrs B
Thanks to you (and your lovely staff) for all the wonderful support and service you give us. We sing your praises to all our friends. The professional, caring and rapid way you try to help is sadly rare. We are very, very lucky- Mrs Y
I cannot thank you enough ...- Mrs H
Thank you for my lovely two front teeth!- Ms J
Just to say a very big thank you for your kindness to me this morning.- Ms C
Thank you for showing such interest in the toothbrush that my daughter insisted on bringing into the surgery today! It is taking the time over such simple things that can really make a difference. I am so glad that she is growing up with none of the fears I had about visiting the dentist!- J’s Mum
Karen is an excellent dentist and a great people person... I can’t fault her gentle and speedy approach to fillings!” Patient Survey response- Patient Survey response (Anonymous)
As a patient I feel very relaxed and not at all nervous. Treatment and costs are explained fully and nothing is forced upon you. Best dental practice I have ever been to!- Patient Survey response (Anonymous)
… very lucky to have found him!- Mrs C
He took his time to explain all my options … together we made a decision and the results are above and beyond my expectations. My smile is back to stay.- Anonymous
Very friendly and professional- Anonymous