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Customer Satisfaction

Customer Satisfaction

Your opinions are very important to us. We need to know what we are doing right and where we could improve so that our service reflects your needs and those of all our patients.

Please get in touch if you have something you wish to say to us or a problem that needs to be addressed. You will always see our Feedback Forms and the Comments Box in the Waiting Room.

Online Survey

In order to encourage you to tell us what you think – and make it as easy as possible for our patients to respond – we have included a link here to a very short, anonymous online survey.

If you are a patient, please take the time to tell us what you think of our services and facilities. There are less than 10 questions. Thank you !

Current Survey

Customer Satisfaction

Testimonials

Thank you so much for all your care and attention to my family and I. It really is most appreciated
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Mrs W
Thank you to you and your colleague for your kindness and patience with Imogen and her ‘stubborn tooth’ extraction … you both couldn’t have been kinder or more patient, with us all
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Imogen’s Mum
… the relief of having the pain managed by such a great team made it so much easier
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Mrs B
Thanks to you (and your lovely staff) for all the wonderful support and service you give us. We sing your praises to all our friends. The professional, caring and rapid way you try to help is sadly rare. We are very, very lucky
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Mrs Y
I cannot thank you enough …
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Mrs H
Thank you for my lovely two front teeth!
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Ms J
Just to say a very big thank you for your kindness to me this morning.
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Ms C
Thank you for showing such interest in the toothbrush that my daughter insisted on bringing into the surgery today! It is taking the time over such simple things that can really make a difference. I am so glad that she is growing up with none of the fears I had about visiting the dentist!
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J’s Mum
Karen is an excellent dentist and a great people person… I can’t fault her gentle and speedy approach to fillings!” Patient Survey response
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Patient Survey response (Anonymous)
As a patient I feel very relaxed and not at all nervous. Treatment and costs are explained fully and nothing is forced upon you. Best dental practice I have ever been to!
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Patient Survey response (Anonymous)
… very lucky to have found him!
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Mrs C
He took his time to explain all my options … together we made a decision and the results are above and beyond my expectations. My smile is back to stay.
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Anonymous
Very friendly and professional
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Anonymous