- We will treat you with courtesy, kindness and consideration at all times
- We will listen to you and offer you the very best treatments to address your concerns
- We will explain the options but the final decision is yours and we will respect your treatment choices
- We will provide you with a written estimate, on request, for any treatment plan we propose
- We will take a long term approach to dental care to help minimise future treatments and keep costs and intervention down
- We always aim to run on time. Sometimes emergencies may delay us but we will keep you informed
- We will ensure that you have access to treatment or advice in a dental emergency
- We will use the best materials available to ensure long lasting results
- We want you to have a positive experience with us so we will consider any suggestions from you. We will strive to constantly review and improve our service
- Please keep your appointments. We may need to charge for the time reserved for you unless we have 24 hours notice
- Please pay for your treatment on time and as requested
- Please respect our staff and other patients
- Listen to our advice and do your best to follow it
- Talk to us - let us know what’s good and what might improve your experience
“Frankly, I wouldn’t like any other dentist touching my teeth! I have every confidence in him and his team...” Mrs W